Story 4 in the "Funny ISP Story" series.
(From 1996, by Hillary (Gorman) Israeli, netaxs)
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Editor's note: This actually coincides with the Bell Babboons story - Avi
Subject: Bell Atlantic Redux
From: Hillary Gorman
Date: 1996/02/09
Message-Id:
Newsgroups: alt.sysadmin.recovery
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This is a good one. I'm sitting here in the baseme^H^H^H data center with
avi and mike, and the Bell Atlantic Lusers are out in their truck trying
to make some phone calls to find out WHERE THE LINE THAT IS THE TOP OF
OUR HUNT has disappeared to. Suddenly, our newsadmin appears at the top
of the stairs, grinning widely.
Mark: "um, guys? i have a lady on my phone, she called ME, and asked 'hi,
is this the internet?' and i asked her who it is, and she said she was
from Bell Atlantic. can you talk to her?"
so, i grabbed the phone...
Me: hi, this is hillary, can i help you?
Her: hi, is this the Internet?
Me: well, this is Net Access, an Internet Service provider. what's going
on?
Her: well, i'm in Bell Atlantic customer service, and I have had a bunch
of calls from customers who want to know what's going on with (the phone
# that is the top of our main hunt), because they are getting error
messages.
Me: well, your people have been here working on it all day. they can't
find the line that has that number.
Her: well, i was hoping you could give me a time frame.
Me: well, you know, it just depends on when the Bell techs get it
together...for all i know, it could take all night.
Her: well, i was hoping you could tell me what to tell these people who
call..
Me: why don't you tell them that the Bell Atlantic technicians have been
working on it all day and are not going to leave here alive until it is
fixed.
Her: ok.
so, our lusers were getting error messages and calling bell about it. heh.
i DON"T understand why Bell called mark at home on his personal line,
asking if he was the internet....
hillary